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Terms of service

Terms of service

Grokwork AI is provided by YULIIA KOVALCHUK, Via Pio la Torre 15, 50018 Scandicci, Florence, Italy. Phone: +39 0444 156 7199. Contact: info@grokworkai.com.

What you purchase

Grokwork AI offers digital library access and AI text generation credits. No physical goods are shipped. All purchases are one-time payments with no automatic renewal.

Basic includes social media tools and the hook library. Pro also includes advertising and small business tools. VIP includes all five modules, including SEO. Library access lasts for the calendar-month period shown for your package. Library plans do not include AI generation credits.

AI credits are purchased separately and can be used without a library plan. One successful text generation uses one credit. Failed generations do not consume credits. Credits have no scheduled expiry. Usage limits are five requests per minute and 100 requests per 24 hours.

Payment and access

The package, currency and total price are shown before payment. Access is granted after payment is confirmed. Activation or access instructions are sent to the email address provided at checkout. Please use an address you can access and contact support if you do not receive your instructions.

If you arrive through a partner service, your Grokwork purchase grants the Grokwork package shown at checkout. We also notify that partner of the confirmed payment and may provide a button to return to its site. Any separate service offered by the partner is governed by its own terms.

Using the service

Keep your account credentials private. Do not use the service for unlawful activity, infringement, abuse, or attempts to bypass security or usage limits. Only submit content you are entitled to use.

AI-generated content may be inaccurate or unsuitable. Review and edit it before use. We do not guarantee specific marketing results, rankings, revenue, or that generated content will be unique.

Refunds and support

Our Refund policy explains how to request a refund. Contact info@grokworkai.com with your order reference for assistance. Nothing in these terms limits mandatory rights available to you under applicable law.